It can be helpful to use the functionalities of a spreadsheet program to create tables or charts, or to compute data. However, in order to ensure the reusability of word processing files and to ensure that they are not unduly overloaded, it is essential to respect the following requirements.

1. Do not use colours.

2. Do not insert tables made with a spreadsheet program as graphics or as objects. Instead, insert them as a table or plain text in the word processing file [in the Edit menu, select Paste Special and select Formatted Text (RTF) or Unformatted text]. Then transform all the data to a table (if not already done so) and apply the correct styles to the various elements of the table. If you encounter problems in achieving the desired table format using the word processor, please contact the ISO Central Secretariat for advice.

3. Unless it is known that the recipient has the same software that was used to create a chart with a spreadsheet program, do not insert the chart as an object but as a graphic.

The "Normal" style is defined with a "space after" of 11,5 pt and a "space before" of 0 pt, optimized for usual text typing. These spaces may be annoying in tables, where it is preferable to use the Table text (9) style which is designed with smaller typeface and a "space after" equal to the "space before". The styles Table text (8) and Table text (7), which have smaller font sizes, can also be used. For aesthetic reasons, it is not recommended to use the Table text (10) style.

NOTE   In STD 1.0 and STD 2.0, these styles were named Body Text.

First, try to use smaller font sizes (7 pt minimum) — the styles Table text (8) and Table text (7), which have smaller font sizes, can be used for that purpose — and/or to place the table in landscape format. If this is not feasible, the table can be "broken" over facing pages. Other solutions are incompatible with usual printers and POD (printing on demand) and are to be avoided.

For a bilingual vocabulary, create a new document using STD, select "English" as the document language in the second Doc.Info dialogue box.

The part of the document situated between the cover sheet and clause 1 (Scope) shall be constructed so that each of the elements below are facing each others on adjacent pages when the document is printed:

• English and French table of contents, 
• English and French Foreword, 
• English and French Introduction.

Starting with the Scope, the document will be typed in a table (see below) in such a way that the different elements are facing each others on the same page.

NOTE 1   The "column" formatting option of word processors is prohibited because it does not allow such a presentation.

The table of contents for the English part of the document can be set up automatically if the following principles are respected. The French one cannot be automated and will have to be typed. The Foreword and Introduction (if present) in each language shall be facing each other, the English one being on the left-hand page. So, when these elements are present, copy the English one to produce the French one, for example. If these elements are more than one page long, page breaks should be inserted to respect this rule.

Then, at the beginning of section 3 of the document, use a table with three columns of the following column widths: 8,2 cm; 0,8 cm; 8,2 cm. The first column is for the English text, and the last column for the French text; consequently, set its language to French (France). The second column is left empty to create the space between the English and French texts. Set the space between columns to 0 cm and allow rows to break across pages.

Transfer the document title, together with the following paragraph mark, to the top left-hand cell of the table. Then type the French title in the top right hand cell, using the Special style and format identical to that of the English title. For clause headings (and for any other element for which autonumbering exists), apply the template style to the text in the English column; in the French column use the Special style for the corresponding autonumbered elements and format manually. Start a new table row for each new clause and subclause.

For terms and definitions, all the items (i.e. entry number, term, symbol, … definition, examples and notes) should be in a single row of the table. (In this way, the alignment of the English and French entry numbers is assured.) Since autonumbering does not exist for these elements, the correct styles may be applied to both the English and the French.

For footnotes:

1. First position the insertion point where you want to insert the reference mark in the English text and select the Footnote command available through the Element button of the STD toolbar.

2. In the Note pane, type in the text of the footnote in English, press Enter and type the translation of the footnote in French.

3. Then position the insertion point in the French text where the reference mark corresponding to this footnote should be inserted.

4. In the Insert menu of the Standard toolbar, choose Cross-reference. In the Reference Type box, select "Footnotes" in the Category box. In the Insert Reference To box, select "Footnote Number". In the For Which box, select the footnote you have just created. Click on the Insert button, and then on the Close button.

5. In your document, select the new reference mark in the French text. In the Format menu, choose Style. In the Styles box, select "TableFootNoteXref" and click on the Apply button.

6. Place the insertion point just after the new reference mark in the French text and type in a closing parenthesis.

To add a figure:

1. Insert an extra table row where the figure is to be and merge its cells. Insert a link to the graphics file containing the figure (see How do you insert a graphics file). (The figure should be centered in this cell.)

2. In a new paragraph below the figure, select the Figure title style and type in the figure title in English, press Enter and type in "Figure x —" followed by the figure title in French. Apply the Special style to this new paragraph, center it and put it in bold.

3. Return to the title in English and reduce the spacing "after" to 0 pt.

4. If a key, notes or footnotes have to be added to the figure, they should be in a row with three columns as described above.

If annexes are needed, insert an annex with its title in English using the Framework element available through the Element button of the STD toolbar. Then create a three-column table with the same presentation as described above. Transfer the complete annex title together with the following paragraph mark in the top left-hand cell of the table and the French one typed in the top right hand cell, using the style "Special" and format identical to that of the English title. For clauses, subclauses, figures, tables and other elements, proceed as described above. Insert a page break before the table containing the annex.

The alphabetical indexes shall appear sequentially: first the index of English terms and then the index of French terms. Type "Alphabetical index" and apply the zzIndex style via the style drop-down list. Create an empty paragraph below the title "Alphabetical index" and insert a continuous section break. Use the column formatting option to create three columns in the new section. The terms shall be presented in alphabetical order with the same typographical form as the entries, and shall be divided in groups starting with the same letter, each group being preceded by this letter in capitals. Each term shall be followed by the corresponding entry number. (For an example of presentation of an index, refer to the one in ISO 10241.) When finished, insert a continuous section break. Format the new section to allow for one column. Then create the alphabetical index of French terms on a new page, using the same procedure as mentioned above but type "Index alphabétique" instead of "Alphabetical index" as the title.

NOTE 2   Indexes cannot be automated since the functionalities of Word do not permit to achieve the presentation described above. 

NOTE 3   To create the indexes, rather than retyping the entries and their numbers, it is preferable to copy the column containing all the terms and definitions in one language, to paste it in the appropriate index, to remove all the elements except terms and entry numbers, and to add a new column into which the entry numbers are transferred. Then the entries can be sorted out alphabetically and the table converted to text.

NOTE 4   Do not change the document reference, even though it does not reflect the fact that the document is bilingual. This will be corrected by the ISO Central Secretariat

NOTE    These instructions do not apply to vocabularies (see How do you create a multi-lingual vocabulary), into which indexes cannot be automated since the functionalities of Word do not permit to easily achieve the presentation requested by ISO.

1. Mark index entries in the document.

2. Insert a section break at the end of the document.

3. After this page break, insert the Index title using the Framework element available through the Element button of the STD toolbar.

4. In the Insert menu, choose Index And Tables. Select the Index tab and the desired options. Click on the OK button.

5. Then place the cursor in the index. In the File menu, choose Page Setup, select the Layout tab and, under Headers And Footers, deselect the option Different First Page. Click on the OK button. In the Insert menu, choose Page Numbers. Click on the Format button and, under Page Numbering, select "Continue From Previous Section". Click twice on the OK button.

1. Open the document and check that

• the indication "… STD Version 1.0", "… STD Version 2.0" or "… STD Version 2.1" is at the bottom of the cover page (first page of the document), and

• the path indicated in the Template box in the Templates and Add-ins command in the Tools menu ends with STD.DOT.

If neither of the above points is valid, check with the sender that he gave you the right file and correct information; otherwise carry the following procedure.

2. In the Tools menu, choose Templates and Add-ins. In the Document Template box, replace the beginning of the path indicated with that of the location of the ISO template on your system, then click on the OK button, or click on the Attach button, browse the File Name box until you find "STD.DOT", select it and click on the OK button both in the Attach Template and Templates and Add-ins dialogue boxes.

If the template toolbar is not present, in the View menu, choose Toolbars and select STD. If, after that, you do not see the template toolbar, close the file and click on "Yes" in response to the question "Do you want to save changes to …?". Then reopen the file.

The preferred method is the template importation functionality. If this method fails, use the manual procedure given below.

NOTE 1   The skeleton of the ISO template is divided into three sections. The first one contains the cover page, the second one, the informative preliminary components (table of contents, Foreword and Introduction), and the third one, the remainder of the document. Each of these sections has a particular format (particularly with respect to the headers and footers).

NOTE 2   It is recommended to work with the Show/Hide ¶ option activated to display all nonprinting characters (paragraph marks, tab characters, spaces, etc.) so as to avoid selecting the final paragraph mark of the last paragraph of the selection, when copying text. This paragraph mark stores the concerned paragraph format, plus section format if the mark precedes a section break. When only the text is pasted into another document, the text assumes the format of the paragraph into which it is pasted. (See also When text is copied from another document into the ISO template, the old paragraph format is kept, and the character format is removed.)

1. Create a new document  based on the STD template and enter the relevant administrative data in the STD manager.

2. Open the file containing the text to be transferred (source file) and look at its structure to detect section breaks. When these elements are present, they shall never be copied in the new document (see NOTE 2). Instead, the need for their presence shall be re-examined.

Sections containing multiple columns shall be changed to single column or replaced by tables if the presentation in columns is necessary. Whenever possible, tables in landscape format shall be modified to fit a portrait format.

3. Copy the text of the Foreword in the source file (with the exclusion of the standard text which is already present in the skeleton of the new document) and paste it at the appropriate place in the new document. Do the same with the text of the Introduction if there is one.

4. In the source document, copy the text between the title "Scope" and the first annex or section break. Paste this selection in the new document, below the clause entitled Scope. If necessary, create a new section in the new document and format it. In the source document, select the content of the section following the one which was previously copied and paste it into the new document. Proceed in the same way until the first annex is reached.

5. For annexes, there are two methods.

• Either create the first annex heading in the new document using the Framework element available through the Element button of the STD toolbar, and copy the annex content in the source document and paste it into the new one, and so forth for the rest of the annexes.
• Or copy all the annexes and paste them into the new document at the same time as the rest of the text. Then create annex headings using the Framework element available through the Element button of the STD toolbar (at the end of the document), move them to their correct place and delete the old headings.

6. Close the source document.

7. Clean up the new document (remove empty paragraphs, unwanted paragraph marks or hard page breaks, etc.) and apply the ISO template styles to each paragraph in the document.

1. Position the insertion point where you want to start the new section. In the Insert menu, choose Break. Select the option Next Page and click on the OK button.

2. In the File menu, choose Page Setup. Select the Paper Size tab and, under Orientation, select the option Landscape. Select the Layout tab and, under Headers And Footers, deselect the option Different First Page. Click on the OK button.

3. In the Insert menu, choose Page Numbers. Click on the Format button and, under Page Numbering, select "Continue From Previous Section". Click twice on the OK button.

4. For aesthetic reasons, increase the width of the table columns in the page footers to 13,65 cm.

You might be working in normal or outline view. To see how drawing objects will be positioned on the printed page, switch to print layout view. If you still do not see them, on the Tools menu, click Options, click the View tab, and then clear the Picture placeholders check box.

1. Position the insertion point in the table of contents.

2. Choose Index and Tables in the Insert menu.

3. Select the Table Of Contents tab and choose “Custom Style” or "From template" in the list of formats, then click on the Options button.

4. Then in the Available Styles box, select a style you want to use in the table of contents. In the TOC Level box to the right of the style name, type a number from 1 to 9 to indicate which table of contents level you want headings formatted with that style to represent.

Repeat this step for all the styles you want to include in the table of contents.

Delete table of contents level numbers in the list that correspond to the styles you will not include in the table.

5. Choose the OK button to close the Table Of Contents Option dialogue box.

6. To compile the table of contents, choose the OK button.

1. Open the document.

2. Place the insertion point in a paragraph in Normal style and click on the Modify button.

3. In the Format menu, choose Style.

4. In the Modify Style dialogue box, click on the Format button and select Paragraph.

5. In the Paragraph dialogue box, modify the Line Spacing options to "1,5 lines" or "Double", and click on the OK button.

6. Click on the OK button in the Modify Style dialogue box, and on the Close button in the Styles dialogue box.

7. Print the document and close the file. Click on "No" in response to the question "Do you want to save changes to …?" (or "YES" if you have made other corrections that you want to save). Answer "No" in response to the question "Do you want to save changes to STD.DOT ?"

First check than your hardware conforms with the minimum configuration: a PC-compatible computer equipped with at least a 133 MHz Pentium-type processor, at least 10 Mbytes of hard disk space free, a colour screen compliant with SVGA standard (minimum resolution: 800 x 600) and at least 16 Mbytes RAM (24 Mbytes or 32 Mbytes recommended).

You should also know that, when the file size exceeds a certain value, the program becomes very slow, especially when it contains a number of linked or embedded objects, and, with larger documents, out-of-memory errors prohibit normal use of the software. These problems are not related to the ISO template, but to Word and to the operating system. ISO therefore recommends that figures be kept as separate files and not be embedded in the word processing file (see How do you insert a graphics file), equations made with the Equation Editor are kept to the minimum (see Equation Editor) and that basic functions of the word processor be used to create tables (see for example How do you insert spreadsheet tables and charts into a document ?).

The scrolling speed of a document that contains many graphics can be increased by temporarily replacing the graphics with placeholders: choose Options in the Tools menu, select the View tab, and then select the Picture Placeholders check box under Show. Graphics are then displayed as rectangular boxes, but are correctly printed. To display the graphics again, clear the Picture Placeholder check box.

The "Mark Revisions While Editing" option can also create memory problems, especially when the document contains graphics and tables. ISO therefore recommends to avoid using this option and, instead, to make a back-up copy of the file before starting the modifications and to use this copy for comparison purposes when all the alterations are made.

See also the section entitled "Optimizing Word" in Word's user guide or in the on-line help.

Change the paper format.

1. In the File menu, choose Page Setup and select the Paper Size tab.

2. In the Paper Size box, select the paper size on which you want to print (i.e. US Letter) and, in the Apply To box, select Whole Document. Click on the OK button.

NOTE   This procedure should produce the desired effect except for the page footers and the banner on page 1, whose right-hand side will remain to the A4 settings; do not change that.

Check the margins permissible by your printer and modify them to suit that of the documents made with the ISO template (to see the margins designed for the template, choose Page setup in the File menu and select the Margins tab). For most printer, this is impossible; contact the manufacturer and check whether your printer driver needs to be updated.

The correct formatting can be applied over the wrong one in the document after the creation of the annex heading (this poses no problem since this title is not a field).

The problem lies with the definition of the Normal style which states "French" as attribute.

If the English dictionary is installed on your system, select the whole document using the Edit menu and then English (GB) language in the Tools menu. (Note that in following this procedure, "English language" will have to be applied manually to footnotes, and to headers and footers if this also causes a problem.)

This problem is solved in version 2.0 onwards. Download the most recent version from the ISO Web site, and install it.

For presentation purposes, the documents created by STD are made of three sections. It is necessary that none of the section breaks in your document is deleted. If this happens, the above error message will appear. To solve the problem, you have two choices:

1. reinstate the section breaks [either by reinserting them at the proper locations or by using the Undo button on the Standard toolbar if the deletion is recent], or

2. save your document with a new name, create a new document using STD, fill in the information in Doc.Info, copy the text from the defective file and paste it into the new file with respect to the template section breaks.

Word and/or VBA have become corrupted. Reinstall these components. [Note that Word 97 shall at least be updated with Office 97 Service Release 1 (SR-1).]

Do not use quotation marks (“ and ” or « and ») in document titles: replace them with two apostrophes (see also 4.2.2 in the template reference manual).

If the date is comprised between 1 and 9, it should be entered with two digits, i.e. 01 for the first, 02 for the second, etc.

1. Position the cursor in the title appearing in blue on the cover sheet (shaded area if the Field shading option is selected — on the Tools menu, choose Options, click the View tab, and then click Always in the Field shading box).

2. Unlink the field by pressing the key combination CTRL+SHIFT+F9.

3. Format the title as requested.

4. Redo the same for the title on page 1 of the document.

NOTE    This method transforms the field results in regular text. The information is no longer linked with data in Doc.Info and will later need to be updated manually if necessary.

This happens when the section break between sections 2 and 3 in the skeleton has been deleted.

NOTE   It is recalled that, if the section break between sections 2 and 3 falls on an odd-numbered page, the page which follows will be blank since it has been specified that the first page of section 3 is an odd-numbered page (i.e. page 1). This section break should therefore not be deleted in order to avoid the blank page.

1. Place the insertion point just before the field containing the document title (styled zzSTDTitle) and insert a section break on odd page.

2. Without moving the insertion point, from the View menu, choose "Header And Footer" and, on the Header And Footer toolbar, click on the Same As Previous button so as to deactivate it.

3. Click once on the Show Next button and then on the Page Setup button.

4. Select the Layout tab and untick the Different First Page check box. Click on the OK button.

5. While keeping the Header And Footer tool bar visible, choose Page Numbers in the Insert menu. Click on the Format button. In the Number Format box, select "iii…". In the Page Numbering group, tick the Start At option and select "2" in the opposite box. Click twice on the OK button.

6. If necessary, switch to the footer. Select the field containing the page number. Click on the Page Numbers button in the Header And Footer tool bar. Reselect the page number and remove the bold formatting.

7. Repeat step 6 on odd pages (respectively even pages) of section 2.

Each reference should be numbered with Arabic numbers in square brackets. (These numbers may be used in the text for cross-reference purposes.) The references may be given in alphanumerical order or in the order in which there are cited in the text.

To have bibliography entries numbered automatically, apply the following procedure.

1. Apply the style "bibliography" to a paragraph, which will be automatically numbered [1].

2. Type the first entry. As long as you press the return key after an entry, the next one will be automatically numbered.

1. First, the bibliography entry to which the cross-reference is to be made should have been inserted using the "bibliography" style.

2. To insert a cross-reference to a bibliography entry, position the insertion point where you want to insert the reference mark.

3. In the Insert menu, choose Cross-reference.

4. In the Reference Type box, select "Numbered item" in the Category box.

5. In the Insert Reference To box, select "Paragraph number".

6. In the For Which box, select the bibliography entry to which you want to make a cross-reference.

7. Click on the Insert button, and then on the Close button.

1. Position the cursor in an empty paragraph in "Normal" style at the place where you want the artwork to be.

2. In the "Insert" menu select "Picture" and then "From File…".

3. In the "Insert Picture" dialogue box, select the picture you wish to insert. (If you do not see the file you want to import, select a different drive, directory or folder, or click on the "Tools" button and select "Find" to search for the file you want.)

4. In Word 97 check the box "Link to File" and then deselect the box "Save with document"; in Word 2000 click the arrow to the right of the "Insert" button, and then click "Link to File".

If the source file of the picture is available, then the word processor displays the picture based on the data from the source file but does not store the picture as part of the document file. Each time the word processor shows the picture, the screen image is produced from the source file. Consequently, it takes longer to display the linked picture file than it would if it were directly stored in the document file but, by proceeding in this manner, the size of the document file does not substantially increase. You can use the F9 key to update the picture if you have altered it in the program that was used to create it. Note that you cannot edit the picture using Word, although you can see it in your document and print it when you print your document. If the source file of the picture is not available, then only an empty box appears on the screen.

It is recommended to store the pictures (graphics files) in the same folder as the associated document file and to link them using relative links as described above (i.e. the location of the graphics files is defined with respect to the location of the document file) so that the links remain valid when the document is exchanged.

When sending files to the ISO Central Secretariat, you may simply send us a copy of the folder containing the document file (with relative links to the graphics files) and the graphics files.

(See also I cannot insert DXF graphics files in my document and Guidelines for the preparation and submission of graphics.)

These numbers are formatted according to the format specifications stored in the paragraph mark at the end of the clause or subclause title. To correct unwanted formatting:

1. If necessary, click on the Show/Hide ¶ button on the Standard toolbar to display the paragraph marks.

2. Select the paragraph mark at the end of each concerned title and

• apply the correct formatting, if known, using the Formatting toolbar buttons, or
• apply the correct style to this paragraph mark using the Element button of the STD toolbar or by selecting the appropriate style in the style drop-down list.

Reapply the template styles using the Style Gallery: in the Format menu, select Theme, click on the Style Gallery button (Word 2000) or select directly Style Gallery (Word 97); in the Template box, select STD and click on the OK button.

For documents in French, see also The final e is missing from the word "Annexe" in annex headings of documents in French.

1. First, the footnote to which the multiple reference is to be made should have been inserted using the Footnote command available through the Element button of the STD toolbar.

2. To insert the next footnote reference to the source, position the insertion point where you want to insert the reference mark.

3. In the Insert menu, choose Cross-reference.

4. In the Reference Type box, select "Footnotes" in the Category box.

5. In the Insert Reference To box, select "Footnote Number".

6. In the For Which box, select the footnote to which you want to make a cross-reference.

7. Click on the Insert button, and then on the Close button.

8. In your document, select the new reference mark.

9. In the style drop-down box, select "TableFootNoteXref". Then place the insertion point just after the new reference mark and type in a closing parenthesis.

Position the insertion point anywhere in the table of contents and press the F9 key on the keyboard. Select the appropriate updating option and click on the OK button.

Update the table of contents by positioning the insertion point anywhere in the table. Press the F9 key on the keyboard. Select the Update page Numbers Only option button and click on the OK button.

Occasionally, minor paragraph format adjustments are made to texts without changing the style definition. These formats, which are applied directly by using a formatting command, are not changed when the text is pasted into another document. To remove the old format, select the paragraphs concerned and apply the proper style from the ISO template. If this does not work properly, reselect the paragraphs and press Ctrl+Q and Ctrl+SPACEBAR.

Most character format commands and toolbar buttons act like switches, turning formats on and off. Character formats applied by a paragraph style can have the same effect. In these cases, the character format will have to be reinstated.

Paragraph styles are used to differentiate components of text (e.g. clause headings, figure or table titles, formulae, etc.) and not a special format. In this respect, the Special style was designed to be used for any component of text for which you are unsure as to the correct style to use, or for which you feel that none of the ISO styles contained in the stylesheet are appropriate (e.g. for a computer program listing), but not when an entire paragraph is reformatted only for cosmetic purposes (in which case the modification applies locally and will not affect the other occurrences of the style concerned).

NOTE   If you create your own styles, they will be mapped to "Special" on importation at the ISO Central Secretariat .

The Equation Editor should be used for displayed formulae and equations.

Since equations made with this editor are inserted in the document as objects, its use is not recommended for simple simple mathematical expressions and symbols in line in the text: these should be entered using simple ordinary keyboard operations or the functionality that has been added in version 2.0 onwards — the most recent version can be downloaded from the ISO Web site — (see 5.3.14 in the template reference manual). For example, it is not necessary to use the Equation Editor to put
"  "
in a line of text. However, a more complex expression, such as

would require the Equation Editor.

The equation editor parameters are specific to the user's Word environment and, unlike other Word options, are not modified by the template. The equation editor parameters have to be set from the menu bar at the top of the screen when the user is in the equation editor mode. Once they have been set, they remain valid during subsequent sessions. The preferred settings are specified in Figure 9 of the ISO eServices Guide.

The DXF filter is not installed automatically with Word. It is installed only if the "complete" installation option is selected during setup. The filter can be installed separately from the installation program.

NOTE   Experience has shown that EPS and TIFF are the best image (graphics) formats for importation into Word.

The new types of Technical Reports, the Technical Specifications, Publicly available Specifications and Guides are handled by version 2.0 onwards (the most recent version can be downloaded from the ISO Web site). Other useful standard texts are provided are provided in the form of boilerplate texts. To make them available for all your documents, insert them as autotexts entries in your Normal.dot template (see how to proceed in Word's user guide or in the on-line help).

This is caused by parasitic tabulations which appear when certain levels of list style are applied: to resolve the problem, select the paragraph in which the problem occurs and in the "Format" menu select the "Tabs…" command. Click on the "Clear all" command, then set a tabulation at 20 pt for level 1, 40 pt for level 2, 60 pt for level 3 and 80 pt for level 4.

By default, the numbering of level 1 is continuous from the beginning to the end of the document. To restart the numbering, select the first paragraph of the list where the numbering should restart, click on the "Lists" button, select the check box "Restart numbering" and then click on the button corresponding to the appropriate level in the "Lists" dialogue box.

This is corrected in version 2.0 onwards. Download the most recent version from the ISO Web site, and install it.

This is corrected in version 2.0 onwards, but see Figure and table numbers do not appear when a cross-reference is inserted using the "Cross-reference…" command of the "Insert" menu. Download the most recent version from the ISO Web site, and install it.

In the "Cross-reference" dialogue box, in the "Insert reference to:" drop-down list, select "Only label and number", click on the "Insert" button and close the dialogue box. Insert the figure or table number manually, preceded by a nonbreaking space.

This problem occurs in linguistic versions of Word other than English and French; position the cursor above the error message, click on the right button of the mouse and select the check box "Display field codes"; replace the switch "ALPHABETIC" by its equivalent in your linguistic version (e.g. "ALPHABÉTIQUE" in French); position the cursor again above the field, click on the right button of the mouse and select "Update fields".

A similar problem occurred in version 2.1. It has been corrected in version 2.1b. Download the most recent version from the ISO Web site, and install it.

Select the number to be updated and click on F9. If this does not work, reapply the appropriate style.

This text appears in French if the paragraph language is French, in German if it is German and in English for all other languages. Select the element concerned and modify the paragraph language by setting the language in the "Language" "Set Language…" command in the "Tools" menu.

This will be corrected in a future version. Select a predefined index format which includes index entry headings.

Do not alter this. It will be corrected in a future version.

This is corrected in version 2.0 onwards. Download the most recent version from the ISO Web site, and install it.

It is possible to add "AMENDMENT" or "TECHNICAL CORRIGENDUM", as well as the title of the amendment or technical corrigendum: position the cursor just before the paragraph mark at the end of the document title on the cover sheet, hit return and type in the text required. Proceed in the same manner for the title on page 1.

Delete it.

This text is inserted automatically every time the STD manager is run. Delete what is not applicable.

Choose the "Normal" command in the "View" menu; choose the "Options" command in the "Tools" menu and then the "View" tab. Adjust the value of the "Style area width" field as required and click on the "OK" button.

Word cannot correctly interpret certain switches in the field codes: choose the "Header and Footer" command in the "View" menu, display the footer, position the cursor above the error message, click on the right button of the mouse and select "Display field codes"; replace the switches "ROMAN", "LOWER" and "ARABIC" by their equivalent in your linguistic version (e.g. in French they are "ROMAIN", "MINUSCULE" and "ARABE"); position the cursor above the field, click on the right button of the mouse and select "Update field".

In the "Tools" menu, choose the "Templates and Add-Ins…" command and verify that the checkbox "Automatically update document styles" is not selected. If this is not the case, deselect it and confirm by clicking on the "OK" button. Then, reapply the template styles using the Style Gallery: in the Format menu, select Theme, click on the Style Gallery button (Word 2000) or select directly Style Gallery (Word 97); in the Template box, select STD and click on the OK button.

For documents in French, see also The final e is missing from the word "Annexe" in annex headings of documents in French.

In certain configurations and when certain operations are carried out using the template or when the "Translation" and "Importation" functions are used, the STD template creates a new empty document. These new documents can be deleted.

Each time that the STD manager is run the complete set of Word predefined styles is added to the template. Do not use these additional styles; delete them.

This is a feature built into the template.

The Foreword text is automatically regenerated every time the STD manager is run. Therefore, to avoid having to repeat the modifications to the text in red, change the paragraph containing the modified Foreword text (i.e. that in red) you want to keep to the “Special” style. When changes are made to data in the STD manager, the modified Foreword text changed to the “Special” style will remain either before or after the automatically generated Foreword text, depending on where it was initially, and the new automatically generated text can simply be deleted.

The files prepared using the STD template do not generally carry macros. Check with the sender of the file why he/she has inserted macros. If the file has come from a reliable source, click on the button "Enable macros", otherwise use an antivirus program to be sure the file is not infected.

See also When creating a new file using the ISO template, a message indicates that by enabling the macros you could infect your computer with a virus and When using the buttons of the STD toolbar, I get the message "The macro cannot be found or has been disabled because of your Macro security settings"..

Do not open directly the STD.DOT file. To create a new document, you should use the New command in the File menu, and then select the STD template. For this to work, the template shall be saved in one of the locations declared for the User or Workgroup templates in the Tools menu, Options command, File Locations tab, or a subfolder thereof. If the problem persists, modify the security options of Word (see how to proceed in Word's user guide or in the on-line help) or chose to enable the macros when the security warning message appears.

See also When opening a file prepared using the ISO template, a message indicates that it contains macros that may contain viruses which could harm your computer.

The file is certainly based on the MDN template (see the text at the bottom of the cover sheet). Close the Visual Basic window, then open a new document based on the STD template, enter the relevant data into the STD manager and cut all the text following the "Scope" clause in the original document. Next paste this text into a suitable location in the newly created document. Proceed in the same manner for the Foreword and Introduction, as necessary.

See additional information in How do you transfer to the ISO template the electronic file of a document already prepared with another template ?

This problem only occurs in certain configurations. Do not use the "Synchronization" function.

See related problem: When running the STD manager, another document based on the template opens.

The document that opens was previously synchronized with the current document for which you are running the STD manager. Do not use the "Synchronization" function.

See related problem: The document to be synchronized is created but the administrative information is not updated.

Select it manually from the drop-down list in the STD manager when importing the file.

Delete one of the two tables of contents.

Alter the levels as required. See How do you modify the table of contents to show more or less levels of headings ?

In the ISOSTD30 and ISOSTD33 templates, only the "List Continue" style is the same as that in the STD template. Manually apply the required style.

Check that the correct styles have been applied then reapply the template styles using the Style Gallery: in the Format menu, select Theme, click on the Style Gallery button (Word 2000) or select directly Style Gallery (Word 97); in the Template box, select STD and click on the OK button.

For documents in French, see also The final e is missing from the word "Annexe" in annex headings of documents in French.

Enter them manually in the STD manager when importing the file.

This will be corrected in a future version.

Select the Foreword text up to the parts list and apply the "Foreword" style to this selection. See also 5.3.4.3 in the template reference manual.

The original document consisted of only a single section. Insert a section break at the bottom of the cover sheet and another one after the Introduction, and import the document again.

The original document consisted of only two sections. Insert the missing section break either at the bottom of the cover sheet or after the Introduction and import the document again.

Reformat these sections.

Delete the text "FigureError! Unknown switch argument. —" and reapply the style using the appropriate button on the "Insert" button. If this does not solve the problem, see An error message occurs in the titles of figures and tables in annexes.

The importation failed.

Close the error message box by clicking on the End button.

In the document based on the STD template, click on the Doc.Info button of the STD toolbar and enter the relevant data into the STD manager. Display the document you wanted to import, cut the text and paste it into the document based on the STD template (see How do you transfer to the ISO template the electronic file of a document already prepared with another template ?).

Use the Task Manager to close Word. Reopen Word and verify that the file you want to import ends with a paragraph in Normal style. If it is not the case, enter an empty paragraph in normal style, save the file and perform the importation again. Otherwise, cut the text from the original document and paste it into a new document based on the STD template (see How do you transfer to the ISO template the electronic file of a document already prepared with another template ?).

The file you try to import is either already based on the STD template or was prepared by AFNOR or one of the French NSBs.

In the Tools menu, select Templates and Add-Ins, check in the Document Template area if the path ends with "STD.DOT". If yes, click on the Attach button, select the STD template at the location where you have stored it and click on the OK button both in the Attach Template and Templates and Add-ins dialogue boxes.

If the template indicated in the Document Template area is MSDN.DOT, attach the document to STD.DOT as indicated above.

In both cases, close the file and reopen it. If a Microsoft Visual Basic window opens with an error message saying "Compile error. Can't find project or library", click on the OK button of the error message box. In the Microsoft Visual Basic window, select the View menu, chose Project Explorer. In the Tools menu, select Macros. In the Macros dialogue box, select Autoopen in the Macro Name area and click on the Delete button and then on the OK button. Close the Microsoft Visual Basic window. Then, save your file in RTF format using the "Save As..." command of the "File" menu. Close Word. Open Word again, open the RTF file and save it in Word format using the "Save As..." command of the "File" menu. From the Explorer, delete the RTF file.

Click on the Options button of the STD toolbar and change the language to "Anglais", then click on the OK button. It happens from time to time that this does not work properly the first time. In this case reselect "French" and then "Anglais" until the buttons and menus are correctly labelled.

This is because the fields containing all the data relating to the document have been deleted.

Create a new document based on the STD template, enter the relevant data into the STD manager, cut the text from the original document and paste it into a suitable location in the new document based on the STD template (see How do you transfer to the ISO template the electronic file of a document already prepared with another template ?).

Do not use the template insertion functionality. Instead, apply these styles using the drop-down list of styles and then type in the word NOTE, EXAMPLE, WARNING, etc. at the beginning of the paragraph.

The extra spaces have to be deleted manually.

Verify that the file is actually attached to the template (see I received the file of a document prepared with the ISO template but, when I open it, the template toolbar does not appear in the menu bar. What should I do ?). Then, in the View menu, choose Toolbars and select STD. If, after that, you do not see the template toolbar, close the file and click on "Yes" in response to the question "Do you want to save changes to …?". Then reopen the file.

In version 2.0 onwards, the Framework button has been included in the Element menu: click on the Element button of the STD toolbar and select "Framework element".

The template requires write access to the STD.INI file. Contact your network administrator to allow writing to the Windows folder of your computer (see Clause 2 in the template reference manual).

Save the file in RTF format using the "Save As..." command of the "File" menu. Close Word. Open Word again, open the RTF file and save it in Word format using the "Save As..." command of the "File" menu. If this operation reveals revision marks, accept all the changes (in the "Track changes" command of the "Tools" menu) and then in the "Highlight Changes" dialogue box, deselect the option "Track changes while editing" because the Track changes option interferes with the autonumbering of the template. Reapply the styles as necessary [see also Upon opening a file based on the template, certain styles do not have the correct presentation (numbering wrong, wrong indents, etc.)].

This problem appears in Word 2002 (XP) and Word 2003. In the "Tools" menu, select "Options" and then the "Security" tab and click on the button "Macro Security". Select the "Trusted Sources" tab and check the boxes "Trust all installed add-ins and templates" and "Trust access to Visual Basic Project".

This problem appears in Word 2002 (XP) and Word 2003. Insert footnotes using the "Elements" button of the STD toolbar and not the "Insert" menu of the Standard toolbar.

This problem appears in Word 2002 (XP) and is solved by the installation of Microsoft Office 2002 SP-2.

This problem has three possible causes.

1. The template is opened directly from the archive (ZIP file)

This shall not be done. The template shall be installed according to the instructions in the README file.

2. The STD.INI file is not installed

Verify that the STD.INI file has been copied in the Windows folder of your computer [usually C:\WINDOWS if you use Windows 95, Windows 98, Windows Me or Windows XP, or C:\WINNT if you use Windows NT or Windows 2000]. Make sure it is not in one of its sub-folder.

3. The file size of the STD.DOT and/or STD.INI files do not match those given in the README file

A problem occurred during downloading. Re-download the archive (ZIP file) from the ISO Web site, verify the file sizes and perform the installation according to the instructions in the README file.

This problem occurred in version 2.1. It has been corrected in version 2.1b. Download the most recent version from the ISO Web site, and install it.

This problem occurred in version 2.1. It has been corrected in version 2.1b. Download the most recent version from the ISO Web site, and install it. In the Foreword of the document, the em-dash can also be deleted and replaced by a non-breaking hyphen (Ctrl+SHIFT+-).

This will be corrected in a future version.

This problem happens when the styles of the template have been reapplied to the document either via the Style Gallery or the Organizer. Place the insertion point in a paragraph in Normal style. Then, in the Format menu, select Style, click on the Modify button and then on the Format button. Chose Language in the drop-down list and then French (France) in the list, click twice on the OK button and then on the Apply button. Then, the annex numbering scheme shall be modified as follows. Place the insertion point in a paragraph in ANNEX style. Then, in the Format menu, select Bullets and Numbering, click on the Customize button, add an e at the end of the word "Annex" in the Number format area and click on the OK button.

The STD template has been designed to support the use of accented characters. Therefore your version of Windows must be configured to support multiple languages [in the "Start" menu choose "Settings", "Control Panel", "Regional Options", "Advanced...", and select "ISO 8859-1 (Latin 1)"].

The STD template has been designed to support the use of accented characters. Therefore your version of Windows must be configured to support multiple languages [in the "Start" menu choose "Settings", "Control Panel", "Regional Options", "Advanced...", and select "ISO 8859-1 (Latin 1)"].

Your firewall must be configured to prevent the downloading of files which can have a detrimental effect on your local configuration. The STD.INI file contained in the archive is considered as such. The solution is to temporarily change your firewall settings for the purpose of the retrieval of the template or to ask your network administrator to perform the downloading for you. In case of failure, send a message explaining the situation to the template helpdesk.

1. Verify that the document is correctly attached to the template. In the Tools menu, choose Templates and Add-ins. In the Document Template box, check that the path indicated is that of the location of the ISO template on your system, i.e.one of the locations declared for the User or Workgroup templates in the Tools menu, Options command, File Locations tab, or a subfolder thereof.

2. There shall be only one copy of std.dot in your computer's environment, i.e. on the local disks and on the network. This file shall be stored at the location specified above. Delete or rename any other existant copies. Then re-attach the document to the template as specified in 1 above.

A similar problem occurs with Word 2002 (XP) and Word 2003. See When using the buttons of the STD toolbar or when opening a file created on a different PC, the error message 6068 (programmatic access to Visual Basic Projects is not trusted) appears.

See also When opening a file prepared using the STD template, a message indicates that it contains macros that may contain viruses which could harm your computer.

A concomitant problem can occur; see The template buttons are labelled in French.